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Why a Silverlight.configuration.exe screen appeared when I try to open Internet Explorer 8?

02/02/2012 10:14 by MikeChin

When I try to open IE 8 I get a small screen that says a program is trying to access the web, Allow or Disallow; however, the screen freezes and I cannot choose allow or disallow. It shows silverlight.configuration.exe Microsoft Corp. After it freezes I have to close IE 8 using control / Alt / Delete. Does anyone have a solution?
First answer posted by JoeStewart at 02/02/2012 10:15
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8 Answers
  • JoeStewart
  • The solution to this without uninstalling Silverlight is to stop the auto-updater. It obviously has a bug in it when you run IE in protected mode. You can’t update this in IE. You have to run it as a Windows program.

    The fix for Win7 is as follows:
    Close all IE windows.
    Go to start button.
    In the search box type in Silverlight until the Microsoft Silverlight application is displayed in the list above.
    Launch the Silverlight application.
    You will have a window called Microsoft Silverlight Configuration open.
    Select the Updates tab.
    Select the Never check for updates radio button.
    Click Ok.

    Now go to the page that was freezing up on you. It should work this time. If it does not you may have a different problem.
    This bug has been a major frustration to me. I found a thread on the Silverlight forums that said this was an update issue but now how to disable the updates.
  • Was this answer helpful? 10 · 02/02/2012 10:15
  • lior
  • Thanks a lot, that was very helpful
  • Was this answer helpful? 00 · 11/07/2012 12:58
  • Anonymous user
  • It happens every so often to me in both IE and Firefox. This link from MS always fixes the issue: http://www.microsoft.com/silverlight/what-is-silverlight/
  • Was this answer helpful? 00 · 06/24/2014 01:05
  • Anonymous user
  • It worked..Have been searching all day. Thank you
  • Was this answer helpful? 00 · 06/25/2014 23:05
  • Anonymous user
  • thnx a lot!
  • Was this answer helpful? 00 · 01/01/2015 14:36
  • Anonymous user
  • It only pops up on me when I try to enter my username and password on e-Bay.  Best solution to get rid of it?
  • Was this answer helpful? 00 · 01/13/2015 12:33
  • Anonymous user
  • Thanks your solution worked and easy to do no more problems .
  • Was this answer helpful? 00 · 02/13/2015 15:44
  • Anonymous user
  • thanks a lot
  • Was this answer helpful? 00 · 07/31/2015 07:24
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