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Update Windows media player to on Windows 7

11/28/2011 10:57 by LindaRodrigues

I am trying to use the OverDrive Media console but I cannot upload books because it says the security on my windows media player is out of date. I tried the upgrade tool that is built into OverDrive but nothing happened. Then I tried the website everyone says to go to ( ) and that did nothing. The button is not pushable. I think it has something to do with Windows 7 that is causing the problem. Any Ideas?
First answer posted by PPrashanth at 11/28/2011 10:59
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16 Answers
  • Anonymous user
  • I had to right click and run IE "As Admin", then go to and then it worked. Running Overdrive as admin and using ToolsUpdate did not work. Running IE or Overdrive as non-admin did not work. 


  • Was this answer helpful? 10 · 03/10/2013 13:52
  • PPrashanth
  • a) Do you get any error message when you try to upload/download books?
    Currently there is no security update for Windows Media Player.

    You can try the following steps. This may not be a resolution but a possible workaround. ( only if you get the following "error code 0×80070057: The parameter is incorrect for OverDrive media console ” )
    1. Open “Control Panel”.
    2. Open “Folder Options” and select the “View” tab.
    3. Select “Show hidden files and folders”.
    4. UNCHECK “Hide protected operating system files”.
    5. In the warning message you receive, click “Yes”.
    6. Click “OK”.
    7. Close the Control Panel
    8. Click the Start button. In the “Start Search” box, paste the following:
    C:\Users\All Users\Application Data\Microsoft\Windows\DRM

    9. Delete ONLY the following 4 files:
    10. Close this window and open OverDrive Media Console.
    11. Go to “Tools > Windows Media Player Security Upgrade”.
    12. Once the upgrade is complete, try downloading a book.
  • Was this answer helpful? 00 · 11/28/2011 10:59
  • BrianHimlie
  • You dont need to go to Windows Media player but follow the instructions.
    1- Open the "OverDrive Media Console"
    2- Click on "tools"
    3- Click on the First drop down "Windows Media Player Security Upgrade"
    4- Click "OK"
    5- All set, you are done with security patch.
  • Was this answer helpful? 00 · 11/28/2011 10:59
  • PollyP
  • I had the same issue, then went to the link using Internet Explorer instead of Firefox. I was able to run the update and open a book I downloaded from our public library.
  • Was this answer helpful? 00 · 11/28/2011 10:59
  • JGebauer
  • I have the same problem:  When I try to download a book I get the message Error 0xc00D271 Digital RIghts Management.  I tried the Windows Media Player Security Upgrade but it will not work for me either.  Every time I try to run it, an error box pops up that says, "A problem has occured in the digital rights management component.  Contact microsoft Support."  
    So, I've asked and asked and no solution works.  I received the same advice dsa2402 got and had the same problem being unable to search for those files.  I am NEVER buying a Microsoft computer again because they have been unable to help me fix this problem, even with hours and hours spent trying to use hotfixes and using various community helps.  I have seen NO solution to this problem, and downloading books from my library is one of the main things I use a computer for.
    If anyone ever finds a way to fix this problem, let me know.
  • Was this answer helpful? 00 · 11/28/2011 11:00
  • Anonymous user
  • I actually followed PPrashanth's instructions 1-7 and then I went back to the link and it worked!

  • Was this answer helpful? 00 · 11/30/2011 10:23
  • Anonymous user
  • I was going nuts trying to resolve this problem.  I'm running Windows 7 64-bit, Windows Media Player 12, Overdrive Media  I uninstalled Internet Explorer 9 from my computer which restored IE8.  I was then able to successfully perform the security update from:  YEA!!!  Hope this helps some other people for whom all other advice did not!
  • Was this answer helpful? 00 · 12/24/2011 05:50
  • Anonymous user
  • I successfully used the solution above (running the security component upgrade from Microsoft:, without having to uninstall anything. The link has a button (Upgrade) that will scan your settings and perform the update if required.

    Windows 7 x64

    WMP 12


    Hope this helps!

  • Was this answer helpful? 00 · 07/05/2012 23:09
  • Anonymous user
  • Hal ini yet masuk kepada untuk orang lain,teman bunga burung kakak tua,dsb.
  • Was this answer helpful? 00 · 01/05/2013 11:12
  • Anonymous user
  • Hal ini yet masuk kepada untuk orang lain,teman bunga burung kakak tua,dsb.
  • Was this answer helpful? 00 · 01/05/2013 11:12
  • Anonymous user
  • This didn't help but the following fixed it:

    It was caused by an unsigned audio driver.

  • Was this answer helpful? 00 · 01/30/2013 04:56
  • Anonymous user
  • I need download book from library and on Overdrive it says needs be 2.5.01  I cant get it  I need do this today.  advise.
  • Was this answer helpful? 00 · 03/10/2013 16:01
  • spent hours trying to resolve this issue (using windows 8) as I was trying to access my books through overdrive. Right click on IE, click on "run as administrator" then visit . Worked then with no problems. good luck.
  • Was this answer helpful? 00 · 03/24/2013 01:24
  • Anonymous user
  • I am suddenly having the same problem with Overdrive Media.  I have Windows 7, no idea what version of Media Player.  I have run the same checks and go through all the steps except I get a message that the upgrade could not be done.  No other message. any further help?

  • Was this answer helpful? 00 · 09/04/2013 18:30
  • Anonymous user
  • go to   follow the instructions that tells you to run ie as administrator and press f12.  I followed these instructions for my windows 7 system and it now works.  good luck.
  • Was this answer helpful? 00 · 10/24/2013 02:59
  • Anonymous user
  • Thank you so much! A lot of people are having the same problem and other links are referencing your link as a possible solution. We would still be working on this if it was not for people like you! Either that or destroy our computers in rage! However, there was a minor difference with my computer that might help others. I run Windows XP and after I click on the Run As, a window with

    Current usser (xxxxx-xxxxxxxxx|Owner)

    √ Protect my computer and data from unauthorized program activity


     By removing the √ it allowed me to push the update button, once the yellow line pop-up block was clicked.  

     Thanks again!

  • Was this answer helpful? 00 · 12/16/2013 00:47
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