a) Do you get any error message when you try to upload/download books?

 

Currently there is no security update for Windows Media Player.

You can try the following steps. This may not be a resolution but a possible workaround. ( only if you get the following "error code 0×80070057: The parameter is incorrect for OverDrive media console ” )

 

1. Open “Control Panel”.

2. Open “Folder Options” and select the “View” tab.

3. Select “Show hidden files and folders”.

4. UNCHECK “Hide protected operating system files”.

5. In the warning message you receive, click “Yes”.

6. Click “OK”.

7. Close the Control Panel

8. Click the Start button. In the “Start Search” box, paste the following:

C:\Users\All Users\Application Data\Microsoft\Windows\DRM

9. Delete ONLY the following 4 files:

 

blackbox.bin

drmstore.hds

v3ks.bla

v3ks.sec

 

10. Close this window and open OverDrive Media Console.

11. Go to “Tools > Windows Media Player Security Upgrade”.

12. Once the upgrade is complete, try downloading a book.

You dont need to go to Windows Media player but follow the instructions.

1- Open the "OverDrive Media Console"

2- Click on "tools"

3- Click on the First drop down "Windows Media Player Security Upgrade"

4- Click "OK"

5- All set, you are done with security patch.

I have the same problem:  When I try to download a book I get the message Error 0xc00D271 Digital RIghts Management.  I tried the Windows Media Player Security Upgrade but it will not work for me either.  Every time I try to run it, an error box pops up that says, "A problem has occured in the digital rights management component.  Contact microsoft Support."  

 

So, I've asked and asked and no solution works.  I received the same advice dsa2402 got and had the same problem being unable to search for those files.  I am NEVER buying a Microsoft computer again because they have been unable to help me fix this problem, even with hours and hours spent trying to use hotfixes and using various community helps.  I have seen NO solution to this problem, and downloading books from my library is one of the main things I use a computer for.

If anyone ever finds a way to fix this problem, let me know.