The installer freezes at "installing Java," so the FrostWire installation never finishes. What can I do?

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The installer freezes at "installing Java," so the FrostWire installation never finishes. What can I do? 09/08/2011 02:39 by SallyPainting: First answer posted by JavyTechGuy at 09/08/2011 02:39

2 Answers

JavyTechGuy
The Java installer can occasionally freeze on some systems. While we (and InstallShield) are not sure precisely what is causing this problem, there is a potential work-around. The following steps may get your FrostWire up and running successfully.
- 1. When the installer freezes, DO NOT STOP THE INSTALL PROCESS.
- 2. Go to the Start > Settings > Control Panel window.
- 3. Go to "Add/Remove Programs".
- 4. If you see "J2SE Runtime Environment 5.0" listed, then the Java installer has probably been installed successfully, and you should now continue to step 7.
- 5. If you do not see "J2SE Runtime Environment 5.0" listed in the Add/Remove Programs window, try downloading and installing the JRE directly from Sun [here].
- 6. Once you have installed the JRE, then try running the FrostWire installer again. If the installer continues without freezing, then you do not need to continue with the rest of the instructions.
- 7. Ok, so you have verified that the JRE is listed in the Add/Remove Programs window. You can now close the Add/Remove Programs window.
- 8. Press Ctrl+Alt+Del on your keyboard to bring up the Task Manager.
- 9. Within the Task Manager window, locate the Java installer. If you do not see under the Applications tab, check under the Processes tab. Select it and click End Task or End Process.
- 10. Close the Task Manager window. If everything worked correctly, the FrostWire installer on your desktop will have moved on to the next step. You should now be able to complete the FrostWire setup and run FrostWire.
If that does not work, then uninstall all versions of FrostWire and Java from Add/Remove Programs, then install Java [here], then install FrostWire.
Was this answer helpful? 0 0　·　09/08/2011 02:39

SteveQueen
Manually download and install jre before installing frostwire.
Was this answer helpful? 0 0　·　12/28/2011 02:17

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