Solve software problem quickly Share experience to help others Improve the ability of solving problem
Despite paid avira and windows defender has been infected bad. Ther are folders for "printhood" and "nethood" . Ran a scan last night,/4 adware and now it is 1000 tines worse.

05/30/2012 21:28 by ngarbo

Vista business svs pk 2, windows 7 IE8? Avira's firewall is off (which I can't get to go on), but maybe it is cuz Defender is on. The is an exe progarm called Insta;;q that won't let me uninstall it. Now, Overnight, word docs are mht and folders are gone and shortcuts are everywhere. Help!
First answer posted by Anonymous user at 06/13/2013 18:16
Add Your Answer
10~1000 characters in length CAPTCHA:
1 Answers
  • Anonymous user
  • You should only have one anti virus/ malware on your machine as they can block each other.  Reinstall your Avira software direct from their site so it uninstalls and installs itself.  Unplug your internet connection and run a full scan making sure you have disabled MS Defender.


    After the scan has finished, f you want to be doubly sure you can go to & and run their online scanners but run them separately as they will also clash with each other.  You may need to turn off Avira while these scans run but it is only temporary.  At the end of running all three programmes, your machine should definitely be 100% clean.  Remember to turn Avira back on.  For problem programmes your Antivirus software has either an uninstaller or File Shredder which should be able to deal with it.  The file will most likely be gone as it is probably the cause of all of the problems you had been experiencing.


    Hope this helps?

  • Was this answer helpful? 00 · 06/13/2013 18:16
Add Your Answer
10~1000 characters in length CAPTCHA:
Related Questions
Q:How can I add music throughout the presentation in powerpoint 2007?

A:Add music to the presentation in powerpoint 2007: In the pane that contains the Outline and Slides tabs, click the Slides tab. Click th...(more)

Q:Cannot open Powerpoint 2010 files with an error message

A:Check if PowerPoint is running in compatibility mode. Navigate to c:\Program Files(x86)\Microsoft Office\Office 14 Right click on 'PowerPoin...(more)

Q:Where can I download msoffice 2007 and use my license, when I lost my CD?

A:i lost my Ms office 2007

Q:How do you change a picture in a share to a different picture in VBA powerpoint?

A:Do you wish to determine if the shape type is picture or if the fill is a picture? This works for a shape which contains a picture. Dim shp ...(more)

Q:how to download microsoft office 2003

A:Open your browser and navigate to To download Microsoft office 2003, click green...(more)

Added Successfully!


Are you sure to delete your answer?



Are you sure to choose it as the best answer?



Voted Successfully!


You can't vote for yourself


You can't choose your own answer